Course content

  • 1

    Effective Communication: Say what you need

  • 2

    Unit 1: How do you communicate?

    • Are you a passive or an aggressive communicator?

    • Assertive Communication

    • How do you communicate quiz

  • 3

    Unit 2: Where did it come from?

    • Where did I learn my communication style?

  • 4

    Unit 3: Common Myths

    • What are common communication myths?

    • Common Myths quiz

  • 5

    Unit 4: Learning to be assertive

    • Let's learn to be assertive

    • Video: Passive communication

    • Video: Basic Assertion

    • Video: Empathic Assertion

    • Video: Negative Feelings Assertion

    • Learning to be assertive quiz

  • 6

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